Monitoring Services

What does it mean to be U.L. Certified?
What Ackerman's U.L. Certification means to you is greater peace of mind. It means you can rest assured your security emergencies are handled by experienced professionals. It means your home or business is protected 24 hours, every day, personally and without delay, using the most advanced equipment. Our "access restricted" state-of-the-art facility has met or surpassed the stringent standards as determined by Underwriter Laboratories (U.L). These requirements are:

Physical Facility

• The building housing the central station must meet rigid fire ratings as to building material, fire extinguishing ability and emergency features.
• The building must be secure against intrusion, and include U.L. rated doors, locks, building materials and security systems.

Central Station Facility Operations

• Emergency response personnel must be available and "on-site" 24 hours, every day.
• Records tracking standards on equipment maintenance and staffing must be kept.
• Back-up communication methods to public service authorities must be in place.

Central Station Equipment Standards

• Alarm receiving equipment must have a redundancy (back-up) in case of equipment failure with 30-second switch over to insure no "down time".
• A generator must be in place that automatically takes over powering of all central station equipment in case of A.C. power failure.
• Central Station must have uninterruptible power supply that insures constant filtered power to equipment and in effect is a fail safe of at least 4 hours back up to generator.

Earning and maintaining the U.L. certification is not an easy, or inexpensive undertaking for a company. Ackerman has chosen to be a U.L. Certified Central Station because it means superior service and greater PEACE OF MIND for our clients.