Choosing a CSAA Five Diamond Certified Alarm Company

With so many alarm companies available for you to choose from, how do you know who’s best? How can you know the alarm company you choose to protect your property, and the people you love, can be trusted with such an important task? It’s actually easier than you think. Choose a company with the prestigious CSAA Five Diamond Certification. 

What is a CSAA five diamond central station?

Of all the ways an alarm company’s central monitoring station can be recognized, the CSAA Five Diamond Certification bestows the most honor. The CSAA, or Central Station Alarm Association, has established a strict program for alarm companies that helps to assure reliable quality service and differentiate the leading companies from their competitors.

The CSAA website lists the five points of excellence* of which they measure each alarm company:

  • Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory
  • Commitment to the highest levels of customer service
  • Commitment to ongoing job-related education and testing 
  • Commitment to raising the industry standards through CSAA membership and participation
  • Commitment to reducing false dispatches

Not every alarm company can become CSAA Five Diamond certified. Central monitoring stations that carry this honor must not only pass the requirements to meet the five points of excellence, but be committed to keeping their certifications active and up to date. This requires that all operators at the monitoring station be certified by the CSAA, which entails mastery of some of the strictest industry standards.

Of the roughly 2,700 central stations in the United States that are actively in communication with emergency services, less than one hundred have the Five Diamond certification. For many alarm companies, obtaining this certification carries too much responsibility – it’s not easy to do what it takes to be CSAA Five Diamond certified. At Ackerman Security, we won’t think twice when it comes to our customers: we will always put forth the time, effort and commitment we believe is necessary to protect the people we serve.

Why choose a five diamond certified company?

When you choose Ackerman for your home security monitoring, you can know your home or business is being protected by highly experienced and trained professionals using the industry’s most trusted technology.  With Ackerman Security, you’re not only getting the best home security monitoring available, you’re getting complete peace of mind.

Are you looking for an alarm company you can trust? Contact Ackerman Security online to learn more about any of our security products or services. 




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