Your employees are always attentive and willing to work to resolve any issues. Thank you for all that you do
Rep. Was great friendly and knowledgeable
Customer service agent was very helpful
We like Ackerman because of the quick response time and reasonable monthly cost.
Mr.Jones was very professional & knowledgeable
Gives my mom a great sense of comfort and safety!
I have been a customer with Ackerman for many years and I am pleased with the service I receive when my alarm has been activated. The customer service rep will stay on the telephone with me until I am able to checkout the alerted area.
Excellent Service. Prompt professional responses.
Danny Spicer is very efficient. He’s the best technician we have had out all year.
Great security company, much less expensive than most others. Worth switching to save money!
I appreciate the swift call-backs when my alarm is triggered.
The staff that I talk with have been very helpful and kind when I have to call in about my security system,& or just to make an payment. Keep up the great customer service.
False alarm trigger timespan have been addressed in a smarter way now
Cost is a bit high, especially compared to when I first signed up.
Notify the customer when they are going to be charged for a service call.