4.94 / 5.0
5 stars
4 stars
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denise clark
Dec 02, 2017

Your employees are always attentive and willing to work to resolve any issues. Thank you for all that you do

jose nunez
Jul 26, 2017

Rep. Was great friendly and knowledgeable

college park
Feb 06, 2019

Customer service agent was very helpful

corron jones
Nov 05, 2018

Good service

edward perez
Nov 01, 2018

We like Ackerman because of the quick response time and reasonable monthly cost.

ron white
Oct 24, 2018

Mr.Jones was very professional & knowledgeable

brooke whitt
Jul 23, 2018

Gives my mom a great sense of comfort and safety!

aileen blacknell
Jul 13, 2018

I have been a customer with Ackerman for many years and I am pleased with the service I receive when my alarm has been activated. The customer service rep will stay on the telephone with me until I am able to checkout the alerted area.

edward nyarko
Jun 26, 2018

Awesome job

Jun 03, 2018

Excellent Service. Prompt professional responses.

hal/maragaret crawford
May 18, 2018

Danny Spicer is very efficient. He’s the best technician we have had out all year.

frank pugh
May 17, 2018

Great security company, much less expensive than most others. Worth switching to save money!

charles r kilgore jr
Apr 23, 2018

I appreciate the swift call-backs when my alarm is triggered.

carolyn blackmore
locust grove
Apr 18, 2018

The staff that I talk with have been very helpful and kind when I have to call in about my security system,& or just to make an payment. Keep up the great customer service.

jennifer damis
Jan 30, 2018

False alarm trigger timespan have been addressed in a smarter way now

young artecal
Nov 29, 2017

Good service

stephanie bilal
stone mountain
Jul 20, 2018

Cost is a bit high, especially compared to when I first signed up.

tom crabtree
glen burnie
Jul 19, 2018

Notify the customer when they are going to be charged for a service call.