The bad news?
Unscrupulous security salespeople will try to scam homeowners this year.
The good news?
The shady tactics of these salespeople are out in the open, which means you can outsmart them.
In this blog, we’ll show you how to handle a sketchy security salesperson if they come knocking on your door.
We’ll cover the following topics:
Interested in a security system for your home? Our security representatives don’t use high-pressure sales tactics—only honest, upfront recommendations on the right security system for your home and budget. Call 800.552.1111 for a free estimate today or schedule today!
If you notice any of the following signs, you may be dealing with a scammy salesperson:
At first, the sales rep seems harmless. Then they start making unsubstantiated claims and use scare tactics to coerce you into buying security equipment you’re not sure you need. You feel pressured and uncomfortable.
What do you do in that situation?
Nobody likes conflict, but a few helpful tips could spare you from their scam, saving you a lot of time and money.
If you feel like you’re being scammed, try the following tips:
… ask the salesperson to come back for a follow-up appointment.
This will give you time to research the company and make sure their services are legitimate. If the salesperson tries to pressure you to make a decision at that moment, kindly ask them to leave. That’s a sure-fire sign that they’re up to something sketchy.
However, if the salesperson seems legitimate and agrees to a follow-up appointment, ask them for as many details as possible, such as:
You can use this information to verify if the company is reputable. If the company is listed and approved by the Better Business Bureau (BBB) or the state Attorney General, you’ll know the company is legitimate.
Note: If you end up signing a security contract with that contractor (or any contractor) at your home, you legally have 3 days to cancel because of the Federal Trade Commission’s (FTC) “Cooling-Off Rule”.
If you’re really interested in a home security system for your home, there are plenty of respectable companies who can help.
To find out if a particular security contractor is trustworthy, do the following:
If a company is licensed, that means the company has met the legal requirements to practice business in your state. Additionally, if a company is insured, that means that you will not be held financially responsible if an accident occurs while a technician is installing equipment in your home.
You can find out if a company is licensed and insured by seeing if the company is accredited by the BBB or by confirming with the Attorney General’s office.
Ask for upfront pricing on all potential charges for installing a security system, plus the ongoing monitoring monthly fee.
If a contractor will not provide you with upfront pricing information, that’s a red flag that you shouldn’t hire them.
After everything we’ve discussed in this blog, you’re right to be suspicious of anyone who knocks on your door. That said, you may have noticed some representatives walking door to door in your neighborhood, claiming to be a part of Ackerman Security’s team.
Don’t be too quick to close the door on these representatives, as they’re legitimate and part of Ackerman’s new Prodigy Smart Home team.
We can assure you that Prodigy techs and representatives are helpful, resourceful and focused on keeping your home and family secure. They’re specialists in smart home security solutions and will help you determine if you would benefit from home security automation.
How can you confirm that they’re really from Ackerman? Just give us a call and we’ll verify the ID number on the back of their badge.
Learn more by visiting our Prodigy Smart Home page.
For over 50 years, Ackerman Security Systems has been metro Atlanta’s largest and most respected security company. We make sure every employee on our team—from sales reps to technicians—follow respectable business practices and never sell you on a security service you don’t actually need. (Trust us—we hate sketchy salespeople just as much as you do!)
Visit our home security page for more information about the security systems we install and what to expect when you hire us.