Ackerman Security Systems-Norcross GA Renews TMA Five Diamond Monitoring Center Designation
For Immediate Release
Vienna, VA, June 11, 2019- The Monitoring Association (TMA) is pleased to announce that Ackerman Security Systems-Norcross, GA has renewed the prestigious “TMA Five Diamond Monitoring Center” designation. This designation is granted annually to monitoring centers that centers that satisfy all of the requirements of the “five points of excellence.”:
The TMA Five Diamond designation means, in particular, that a monitoring company has demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to quality operator training. Operators serve as the life-saving link between residential or business properties and the police, fire and emergency services in local areas. The TMA Monitoring Center Operator course covers virtually all phases of monitoring center communications with customers, police, fire and emergency services communications centers. In order to achieve the Five Diamond designation, each and every operator must not only pass the course, but demonstrate:
There are approximately 2,700 monitoring centers in the United States that communicate and interact with police, fire and emergency service agencies. Of this group, fewer than two hundred monitoring centers have achieved the Five Diamond designation, setting these companies apart.
About The Monitoring Association
The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, including those listed by a TMA-approved Nationally Recognized Testing Laboratory, such as UL, FM Global, or Intertek/ETL, as well as unlisted companies, integrators, and providers of products and services to the industry. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry.