Every resident in Roswell, GA deserves to feel safe. Ackerman Security installs and monitors the best home security products on the market today–everything from surveillance cameras to smart doorbells–so you and your family can feel confident and protected at home.
Get peace of mind for a great price when you protect your Roswell home with alarm monitoring from Ackerman.
Give your Roswell residence a smart-home makeover. Ackerman installs the latest in home automation technology, from video doorbells and smart thermostats to automated lighting, locks and more.
Keep a watchful eye over your home and get alerted to unwanted visitors by having your security camera system set up by a professional technician from Ackerman.
It's simple. We're the only security company in North America that pays you if you're burglarized.
In the unlikely event that your home is robbed under an armed Ackerman security system, we promise to pay you back double what you lost. We'll pay 100% of your insurance deductible and then pay you that exact same amount—in cash!
An Above-and-Beyond Customer Experience in Roswell
Mrs. Renolds had just purchased a new router for her home, and it was causing issues with her internet and WiFi-connected security system. To make matters worse, her security system would beep incessantly every time she set her alarm, an issue which had been frustrating her for months.
Keith Cruz of Ackerman Security arrived to help Mrs. Renolds with her WiFi and home security connection issue. After battling with the security manufacturer, he managed to identify a solution and make the fix. Before he left, Mrs. Renolds politely asked Keith to see if he could stop the alarm from beeping every time it was set. Despite an earlier technician's claim that it couldn't be done, Keith found the instruction manual and identified a solution, going above and beyond the scope of the original call.
Technician Keith Cruz made a service call at my home to reconnect my WiFi as I switched my router to a new box. He was very professional, courteous and informative as to what was required and the cost I would have to pay. It took over an hour but that was directly related to confusing instructions from an Alula representative. With that said, Keith stayed calm and focused coordinating efforts between himself and the Alula representative to reconnect my Wifi. Once the job was complete, I asked Keith if there was a way to disable the beeping when setting the alarm. I addressed the same issue with the technician that installed my alarm system but he stated this was not possible. Keith retrieved the operations manual and within minutes, he was able to disable the continuous beeping. That is going above and beyond and created one satisfied customer. This alone was worth the amount I had to pay for the service fee to reconnect my WiFi. Hang on to Keith, he is a great face for Ackerman with regards to quality customer service.
And many more...
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